Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. The standard shipping method is tracking, delivered without signature. If you prefer a delivery with signature required, an additional cost will apply, so please contact us before choosing this method. Whatever your shipping choice, we will provide you with a link to track your package online.
Shipping costs include packaging costs as well as postage. Shipping costs vary according to the total weight of the shipment. We recommend that you group your items together in a single order. We cannot group two separate orders placed separately, and shipping charges will apply to each of them. Particular care is taken to protect fragile objects.
The consumer has 14 working days to return the products at his own expense, as the products do not suit him. This period runs from the day of delivery of the consumer's order. If this period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day. Any return must be reported in advance to Martine PENICHOST for 55rueduchatrouge - preferably by email to arbremagique(at)gmail.com. Only products returned in their entirety, in their original packaging complete and intact, and in perfect condition for resale will be accepted. Any product that has been damaged or soiled will not be refunded or exchanged.